Our Hospitality Solutions
Digital Marketing Services
We assess where your website, social media channels, and other digital marketing channels stand- then create a customized plan to improve on the areas that need it the most. Whether it’s enhancing your existing website’s on-page copy, building authoritative backlinks to help improve SEO and search engine rankings for desired keywords, optimizing and managing your social media channels for increased user reach and engagement, or creating and distributing content/press releases to help increase your digital authority so more customers find your business- our team of dedicated strategists& practitioners help enhance your Digital Footprint.
DFP’s full suite of digital marketing services can be found here.
Pre- Opening Asset Management
Our dedicated asset managers assist our clients in managing their project investments by working with ownership to overcome operating challenges- maximizing the performance and value of the property. The asset management process commences during the pre-opening stage and continues post-opening. Part of our asset managers’ tasks include ensuring the staffing and operating expenses are at optimal levels, enhancing the business revenue strategy.
Pre-opening asset management typically commences 9-12 months prior to opening to ensure a cost effective, smooth and successful period leading up to the opening of the project. Each staff member is hired at the most efficient time and is trained on the business as well as on their responsibilities. Ongoing asset management involves continued support and includes budget and business plan reviews.
Pre-Opening Implementation
Our experts work thoroughly to establish a successful operation from start to finish. We have created operations manuals, human resources management systems, and operational audits for our clients to help provide them with all the essentials needed for a smooth workflow and successful workforce.
Brand Representation and Development
With the current digital revolution, it’s imperative for businesses to maintain a strong and reputable online presence. At DFP, we offer services on brand identity development, naming, logo redesign, as well internal branding concepts such as menus, uniforms, packaging, signage, and all other branding requisites. With an emphasis on developing the perfect brand identity for your business, we ensure that our clients have the right tools for their customers and partners. We give you a voice- you give them the experience.
Concept Development
At DFP, we provide you with systematization, creativity, and proficiency all-in-one.
We can develop your project from the first draft idea to the opening day by defining a strong brand image, creating aesthetically pleasing yet functional spaces while enhancing the business concept and vision. This also includes defining the brand promise, forecasting investment and feasibility, defining the menu and price fixation, internal organization, location analysis, and business ramp-up support.
General Management & Operations
Here we help improve your business with regards to:
- Store-level Operating Standards and Procedures
- Sales & Operations Policies and Procedures
- Customer Care Management
Recruitment Solutions
Nothing turns off consumers from an F&B business like poor customer service. To enhance your business’ success, you need to have the right staff whose skills and experience matches up to your customers’ expectations. DFP helps generate job descriptions and hire the right talent for each position. We also help train and equip these candidates with the right skills that enhance the dining experience for your customers.
Each candidate is vetted by Mr. Al Qawas through a series of assessments, evaluations, and interviews. We ensure that the talent you seek is skilled in every aspect of the business and will demonstrate their unique set of skills to meet your business goals. As a premier provider of Human Capital services, we combine our expertise and extensive network to find you the perfect hospitality superstars.
Menu & Recipe Development
- Restaurant Menu Research & Development
- Recipe Book (recipes & pictures of plate presentations)
- Vendor Selection
- Menu Design & Engineering
- Menu Item Cost & Pricing
- Plateware Selection
- Glassware Selection
Mixology & Beverage Services
We develop and implement signature beverage products in line with your property’s concepts, location and luxury status. We constantly analyze the latest trends and developments in the bar and beverage scene- allowing us to execute programs that incorporate the perfect balance of substance, style and sustainability. Our services include:
- Creating mixology and beverage items for your business- tailored to your clientele, target demographic, location, and market trends
- Providing comprehensive theory and practical training for selected beverage staff including Bar Services signature training courses and content
- Providing support for the organization and delivery of pre-opening events and an immediate response team to the unforeseen issues that occur during opening and post-opening programs
- Creating detailed outlet-specific operational manuals to ensure the consistent and sustainable delivery of all standards and procedures implemented by your team during operation
- Delivering comprehensive and flexible training programs that are tailored to your business requirements and budget
Mystery Shopping
We assess the entire guest experience from the first touch point until the final farewell.
Based on an agreed-upon frequency, we will send targeted mystery assessors to your venue anonymously to go through all aspects of the experience as a typical guest would.
Operational Manuals
A complete library of operational manuals custom-fitted to your operation. Staffing, management systems, position manuals for front- and back-of-the-house, employee rules and regulations.
Operations Assessment & P&L Analysis
- Creating/optimizing budgets, profit-and-loss statements, & business plan
- Supplier, purchasing and cost control department set-up
Interested in our services, or would like a customized quote for your business? Contact us today.